Wrong Template

mark566
11 Posts
mark566 posted this 24 April 2020
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Hi

I have an issue which I'm sure is a setting somewhere but I can't find it.

If you look at this page it doesn't have the same template, for example the footer is a previous version that is different. Also the header is diffeent.

https://pandrgassolutions.co.uk/our-blog/

If you look at this page, this is the template it should be displaying

https://pandrgassolutions.co.uk

Any help appreciated

Thanks

Hi I have an issue which I'm sure is a setting somewhere but I can't find it. If you look at this page it doesn't have the same template, for example the footer is a previous version that is different. Also the header is diffeent. https://pandrgassolutions.co.uk/our-blog/ If you look at this page, this is the template it should be displaying https://pandrgassolutions.co.uk Any help appreciated Thanks

Last edited 24 April 2020 by mark566

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Support Team
Support Team posted this 24 April 2020

Hi,

Nicepage pages may display Header and Footer from the plugin, not the theme.
Please check the following settings under the Page tab in Nicepage editor:

page-template-settings.png

If the "Nicepage header and Footer" option is used please try one of the "Theme..." options.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Nicepage pages may display Header and Footer from the plugin, not the theme. Please check the following settings under the Page tab in Nicepage editor: !page-template-settings.png! If the "Nicepage header and Footer" option is used please try one of the "Theme..." options. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mark566
11 Posts
mark566 posted this 25 April 2020

Thanks Olivia and apologies for the delay.

What you suggested works on the page within my site but not when creating a post? There doesn't appear to be an option to choose what you suggest?

If you look at these two pages you'll see the difference

https://pandrgassolutions.co.uk/our-blog/

https://pandrgassolutions.co.uk/how-important-is-gase-safe/

Thanks

Mark

Thanks Olivia and apologies for the delay. What you suggested works on the page within my site but not when creating a post? There doesn't appear to be an option to choose what you suggest? If you look at these two pages you'll see the difference https://pandrgassolutions.co.uk/our-blog/ https://pandrgassolutions.co.uk/how-important-is-gase-safe/ Thanks Mark

Last edited 25 April 2020 by mark566

Support Team
Support Team posted this 28 April 2020

Hi Mark,

Sorry for the delay.
The pages created outside Nicepage use "Theme Template" by default.
Therefore if you want all pages to look the same, please use "Theme Template" or "Theme header and Footer". What option is used on the https://pandrgassolutions.co.uk/our-blog/ page at this moment?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mark, Sorry for the delay. The pages created outside Nicepage use "Theme Template" by default. Therefore if you want all pages to look the same, please use "Theme Template" or "Theme header and Footer". What option is used on the https://pandrgassolutions.co.uk/our-blog/ page at this moment? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mark566
11 Posts
mark566 posted this 28 April 2020

Thanks Olivia, no problem :)

That page you've linked works fine it's this page I'm having the issue with...

https://pandrgassolutions.co.uk/boiler-servicing-why-its-important/

If you notice a lot of the links are missing at the bottom and the colour scheme is wrong

Regards

Mark

Thanks Olivia, no problem :) That page you've linked works fine it's this page I'm having the issue with... https://pandrgassolutions.co.uk/boiler-servicing-why-its-important/ If you notice a lot of the links are missing at the bottom and the colour scheme is wrong Regards Mark
Support Team
Support Team posted this 30 April 2020

Hi Mark,

According to the page source, this is a Joomla page. Therefore it uses a Nicepage theme and Post Template. The Header and Footer should look exactly the same as you created in the Desktop application.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mark, According to the page source, this is a Joomla page. Therefore it uses a Nicepage theme and Post Template. The Header and Footer should look exactly the same as you created in the **Desktop** application. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mark566
11 Posts
mark566 posted this 30 April 2020

Thanks Olivia

Shouldn't be? Maybe you have a cached version? It was Joomla up until about 6 weeks ago when I switched to WordPress.

Regards

Mark

Thanks Olivia Shouldn't be? Maybe you have a cached version? It was Joomla up until about 6 weeks ago when I switched to WordPress. Regards Mark
Support Team
Support Team posted this 30 April 2020

Hi Mark,

You have the problem with the footer on the post page. You need to change the footer look in the Desktop app and reinstall the theme on the site.

Let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mark, You have the problem with the footer on the post page. You need to change the footer look in the Desktop app and reinstall the theme on the site. Let us know if you have any further questions. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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