Mobile devices not rendering correctly for site hosted in Joomla

theodorekoopman2
3 Posts
theodorekoopman2 posted this 31 March 2020
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I created a site using Nicepage and imported it successfully in Joomal. When previewing the different layouts on the different devices it looks correct on the Nicepage application. When I published it to the Joomla site, it renders very badly, its like the layering is discarded for some reason.

Is there something I am missing on the Joomla site for the rendering to work correctly?
I tried viewing it on a Samsung Galaxy S10 and Samsung 10.1 tablet, both did not work correctly.

I created a site using Nicepage and imported it successfully in Joomal. When previewing the different layouts on the different devices it looks correct on the Nicepage application. When I published it to the Joomla site, it renders very badly, its like the layering is discarded for some reason. Is there something I am missing on the Joomla site for the rendering to work correctly? I tried viewing it on a Samsung Galaxy S10 and Samsung 10.1 tablet, both did not work correctly.
joomla mobile-phone-view rendering
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Support Team
Support Team posted this 31 March 2020

Theodore,

Can you please provide the link to your website.
Also please send us screenshots how the page looks in Nicepage desktop in phone and tablet modes.

...................................................
Sincerely,
Eugene
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Theodore, Can you please provide the link to your website. Also please send us screenshots how the page looks in Nicepage desktop in phone and tablet modes. ................................................... Sincerely, Eugene Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
theodorekoopman2
3 Posts
theodorekoopman2 posted this 31 March 2020

Thanks for assisting Eugene,
the published website can be accessed from: http://cybearian.com

I have attached screenshots from Nicepage desktop app and screenshots from the mobile app. The tablet behaves exactly the same as mobile screenshots.

Thanks for assisting Eugene, the published website can be accessed from: http://cybearian.com I have attached screenshots from Nicepage desktop app and screenshots from the mobile app. The tablet behaves exactly the same as mobile screenshots.
nicepage-desktop.PNG
Screenshot-20200331-153108-Chrome.jpg
Screenshot-20200331-153113-Chrome.jpg
Screenshot-20200331-153144-Chrome.jpg
Screenshot-20200331-153149-Chrome.jpg
Support Team
Support Team posted this 01 April 2020

Theodore,

Thank you for information.
We duplicated the issue, and looks like there is some issue on your website.
The nicepage.css file was not loaded.

And if we open your website on desktop browsers, there are some errors, but browser ignores them and load website correctly:

Screenshot-2020-04-01-at-16.10.34.png

...................................................
Sincerely,
Eugene
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Theodore, Thank you for information. We duplicated the issue, and looks like there is some issue on your website. The nicepage.css file was not loaded. And if we open your website on desktop browsers, there are some errors, but browser ignores them and load website correctly: !Screenshot-2020-04-01-at-16.10.34.png! ................................................... Sincerely, Eugene Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Screenshot-2020-04-01-at-16.10.34.png
theodorekoopman2
3 Posts
theodorekoopman2 posted this 02 April 2020

Thank you Eugene, do you perhaps know how I can go about fixing it, your assistance would be greatly appreciated.

Thank you Eugene, do you perhaps know how I can go about fixing it, your assistance would be greatly appreciated.
gwnail
1 Posts
gwnail posted this 26 November 2022

Howdy y'all,

I have the same problem. Was there a solution?

Joomla 4
Samsung Galaxy Note 20
Ipad Mini

Thanks
GW Nail

Howdy y'all, I have the same problem. Was there a solution? Joomla 4 Samsung Galaxy Note 20 Ipad Mini Thanks GW Nail
Support Team
Support Team posted this 27 November 2022

Hello Larry,

We will continue the conversation in your private ticket.

Thank you.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Larry, We will continue the conversation in your private ticket. Thank you. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 27 November 2022 by Support Team

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