latest version - disaster, how can I roll back?

Franco1s
17 Posts
Franco1s posted this 16 February 2020
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URGENT
It seems that each section block is now separated from the next, impossible to join them back together... ???

seems to have happened since I installed the latest version... HOW can I roll back?

also in this new version the image collection has no scroll, so I can't scroll down to the pictures I've already uploaded !!!

https://snipboard.io/RzF6D3.jpg and attached.

Please?
thanks

URGENT It seems that each section block is now separated from the next, impossible to join them back together... ??? seems to have happened since I installed the latest version... HOW can I roll back? also in this new version the image collection has no scroll, so I can't scroll down to the pictures I've already uploaded !!! https://snipboard.io/RzF6D3.jpg and attached. Please? thanks
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Support Team
Support Team posted this 17 February 2020

Hi Francois,

Please update Nicepage to version 2.6.6 and if the issue still persists please provide Nicepage Desktop website exported as a Project:

Export-project.jpg

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Francois, Please update Nicepage to version 2.6.6 and if the issue still persists please provide Nicepage Desktop website exported as a Project: !Export-project.jpg! ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Franco1s
17 Posts
Franco1s posted this 17 February 2020

thanks Susanna
you can download here: http://tinyurl.com/s8zs3ts
let me know once you've downloaded and I'll remove the source.

let me know your findings!?

thanks

thanks Susanna you can download here: http://tinyurl.com/s8zs3ts let me know once you've downloaded and I'll remove the source. let me know your findings!? thanks
Support Team
Support Team posted this 18 February 2020

Hi Francois,

Our developers fixed the issue in your Project. I have attached it to this ticket.
If the issue occurs again please describe in more detail all your actions before this.

Thanks for being with Nicepage.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Francois, Our developers fixed the issue in your Project. I have attached it to this ticket. If the issue occurs again please describe in more detail all your actions before this. Thanks for being with Nicepage. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Franco1s
17 Posts
Franco1s posted this 18 February 2020

Thank you.
What's behind the extra spaces? (so I can learn and hopefully fix it myself)

thanks

Thank you. What's behind the extra spaces? (so I can learn and hopefully fix it myself) thanks
Support Team
Support Team posted this 19 February 2020

Hi Francois,

Our developers say that there was a technical issue, which does not repeat. So this should not be repeated again. But if this happens, just let us know and please describe all your actions before the issue. Then we will repeat it and continue its further investigation.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Francois, Our developers say that there was a technical issue, which does not repeat. So this should not be repeated again. But if this happens, just let us know and please describe all your actions before the issue. Then we will repeat it and continue its further investigation. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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