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Hi,

Could you please provide a few screenshots that demonstrate the issue or a short video?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, in the file attached you can see there are the same templates, if I roll up the format with mouse scroll, I find the same templates in an infinite way.

Hi ANDREA,

Sorry for the delay. Does the issue happen with the most recent Nicepage 2.7 update?
Does the issue happen with all categories?
Does the issue happen with Blocks?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Good morning.
I installed 2.7 update and the problem continues:
1) It happens with all categories
2) Doesn't happen with blocks
I tried to give an answer: if for example in the architecture templates there were only 6 templates then the program runs the same 6 templates continuosly. So if you roll up with mouse or with the bar, the program load always the same 6 templates. It would be enough to stop this routine so it will load only 6 templates and it will stop in the preview. If instead in the architecture templates there were more then 6 templates then the issue should be different.

Hi ANDREA,

I've asked our developers to investigate this issue. We'll let you know when we receive any news from them.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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