License

staesgr3
2 Posts
staesgr3 posted this 09 December 2019

I have subscribed to Nicepage Personal Edition this morning (Invoice 18408897).
When trying to save a project in Nicepage Desktop it ask for a premium plan. I try to activate the license and get "you have no license"

Please help.
Greg

I have subscribed to Nicepage Personal Edition this morning (Invoice 18408897). When trying to save a project in Nicepage Desktop it ask for a premium plan. I try to activate the license and get "you have no license" Please help. Greg
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5 Comments
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Support Team
Support Team posted this 09 December 2019

Hi Grégory,

Please make sure that you are using the staesgr@yahoo.fr account to log into the desktop application. I see that the license is applied to this account. You can try to log out and then log in again.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Grégory, Please make sure that you are using the staesgr@yahoo.fr account to log into the desktop application. I see that the license is applied to this account. You can try to log out and then log in again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
staesgr3
2 Posts
staesgr3 posted this 09 December 2019

Simple as it is ;)
Thank you for your fast response.

Simple as it is ;) Thank you for your fast response.
Support Team
Support Team posted this 09 December 2019

Hi Grégory,

You are welcome. Feel free to contact us on any other occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Grégory, You are welcome. Feel free to contact us on any other occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Henk Lucky
1 Posts
Henk Lucky posted this 6 days ago

Same problem only because the end date has already been entered in 2019 ,. MY LICENSE RUNS FROM 14 DEC 2019 TO 2019
And there is no response from the service desk for an answer. ID58260

Same problem only because the end date has already been entered in 2019 ,. MY LICENSE RUNS FROM 14 DEC 2019 TO 2019 And there is no response from the service desk for an answer. ID58260
Support Team
Support Team posted this 5 days ago

Hi Henk,

There is no issue with your license, it's active. I have answered in your private case, please check it.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Henk, There is no issue with your license, it's active. I have answered in your private case, please check it. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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