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Client permissions not working in WordPress

Sure Exposure Technologies, Inc.
1 Posts
Sure Exposure Technologies, Inc. posted this 25 October 2024
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Hello!

I've installed many websites using the desktop app to to create the WordPress website. Recently, I uploaded a WordPress site and everything went very smooth. I gave the client the option to edit and design on the app. When they logged in to the WordPress admin panel, they were unable to any of the pages? I logged in and verified this using their account. I rechecked my app and I did give them permission to edit and design. When you click on a page from the admin panel in WordPress, you get the pop-up box asking for the username and password. What is the cause of this and how do I fix it. I've never encountered this issue, either.

I am using the latest version of Nicepage app

Thank you for your response in advance.

Hello! I've installed many websites using the desktop app to to create the WordPress website. Recently, I uploaded a WordPress site and everything went very smooth. I gave the client the option to edit and design on the app. When they logged in to the WordPress admin panel, they were unable to any of the pages? I logged in and verified this using their account. I rechecked my app and I did give them permission to edit and design. When you click on a page from the admin panel in WordPress, you get the pop-up box asking for the username and password. What is the cause of this and how do I fix it. I've never encountered this issue, either. I am using the latest version of Nicepage app Thank you for your response in advance.
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Support Team
Support Team posted this 25 October 2024

Hi,

We do not see any user or domain in your Client Licenses. Please make sure you add the credentials or domain of your customer right in your Client Licenses: https://nicepage.com/User/Orders/Subscriptions.

This article can also be helpful for you: https://nicepage.com/doc/25536/client-licenses

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We do not see any user or domain in your Client Licenses. Please make sure you add the credentials or domain of your customer right in your Client Licenses: https://nicepage.com/User/Orders/Subscriptions. This article can also be helpful for you: https://nicepage.com/doc/25536/client-licenses Let us know if you need our further help! ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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