design on mobile devices

regczm
3 Posts
regczm posted this 12 August 2019

Hello please, could you tell me, whats wrong with design on Android browsers? On desktop (Win10, Firefox, Opera, Chrome, Edge, Tor, Epic) is OK and web looking well. On these main Android browsers work web wrong: Chrome, Opera. OK is only Firefox.

Link to demo version of the website: https://webstrankylevne.cz/demo-neonit2/

Thank you for your feedback.
Pavel

Hello please, could you tell me, whats wrong with design on Android browsers? On desktop (Win10, Firefox, Opera, Chrome, Edge, Tor, Epic) is OK and web looking well. On these main Android browsers work web wrong: Chrome, Opera. OK is only Firefox. Link to demo version of the website: https://webstrankylevne.cz/demo-neonit2/ Thank you for your feedback. Pavel

Last edited 13 August 2019 by regczm

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Support Team
Support Team posted this 13 August 2019

Hi Pavel,

We have tested the site on the Android phone and we have failed to reproduce the issue that is seen on your screenshot. Could you please try to test the site on some other phones to see if the issue is reproducible. Then please specify the exact devices you have used.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Pavel, We have tested the site on the Android phone and we have failed to reproduce the issue that is seen on your screenshot. Could you please try to test the site on some other phones to see if the issue is reproducible. Then please specify the exact devices you have used. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
regczm
3 Posts
regczm posted this 13 August 2019

Hi Hella, I tested it on another devices, of course, but same wrong result. Problem is not device, problem is not version of Android. If I use Firefox on same devices, result is OK. I think, trouble is support of mobile browsers, for example Chrome and Opera mini.
I try to use another theme from your web and same result. (theme 34007, without editing).
Regards Pavel

Hi Hella, I tested it on another devices, of course, but same wrong result. Problem is not device, problem is not version of Android. If I use Firefox on same devices, result is OK. I think, trouble is support of mobile browsers, for example Chrome and Opera mini. I try to use another theme from your web and same result. (theme 34007, without editing). Regards Pavel
Support Team
Support Team posted this 13 August 2019

Hi Pavel,

Unfortunately we cannot help without reproducing the problem. And on our side there were no issues when checking the site on Android in Chrome. Does the problem happen with that one block? In this case you can try to rebuild it and see if that helps.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Pavel, Unfortunately we cannot help without reproducing the problem. And on our side there were no issues when checking the site on Android in Chrome. Does the problem happen with that one block? In this case you can try to rebuild it and see if that helps. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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