after updating Nicepage, the videos no longer appear.

sps2i.moulins
32 Posts
sps2i.moulins posted this 27 June 2023
Report a bug

Hello.
The website https://www.ambiance-marina.com was created using Joomla 3 and Nicepage.
However, after updating Nicepage, the videos no longer appear.
Can you please help me?
Thank you in advance for your assistance.

Hello. The website https://www.ambiance-marina.com was created using Joomla 3 and Nicepage. However, after updating Nicepage, the videos no longer appear. Can you please help me? Thank you in advance for your assistance.
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Support Team
Support Team posted this 27 June 2023

Hello Rivo,

Please name the exact page with videos that we should check.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rivo, Please name the exact page with videos that we should check. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
marcello monnecchi
1 Posts
marcello monnecchi posted this 29 June 2023

Hi, I also have the same problem, after upgrading to the latest version of Nicepage, in displaying youtube videos embedded in my website. I have tried on various servers but they are not displayed. Below are the pages where the videos are no longer displayed.
My site is in Html.

https://amo-fme.org/Terremoto.html
https://amo-fme.org/Il-povero-Pellegrino.html

thanks
Marcello

Hi, I also have the same problem, after upgrading to the latest version of Nicepage, in displaying youtube videos embedded in my website. I have tried on various servers but they are not displayed. Below are the pages where the videos are no longer displayed. My site is in Html. https://amo-fme.org/Terremoto.html https://amo-fme.org/Il-povero-Pellegrino.html thanks Marcello
Support Team
Support Team posted this 29 June 2023

Hello Marcello,

Please create a new private ticket with your question and send your exported project file, and we will check.
You can also send exported blocks with your videos.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Marcello, Please create a new private ticket with your question and send your exported project file, and we will check. You can also send exported blocks with your videos. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

Hello Anna,
After my request for support, curiously, the videos reappeared.
I just updated Nicepage and again the videos are no longer showing.
Here are the affected pages:
https://www.ambiance-marina.com/index.php
https://www.ambiance-marina.com/index.php/3-chanteurs-dj
https://www.ambiance-marina.com/index.php/4-chanteuses-danseuses
https://www.ambiance-marina.com/index.php/5-spectacle-de-magie-close-up
https://www.ambiance-marina.com/index.php/6-spectacle-enfants-arbre-de-noel

Videos can be at the top, middle or bottom of the page.

Thank you in advance for your assistance.

Rivo

Hello Anna, After my request for support, curiously, the videos reappeared. I just updated Nicepage and again the videos are no longer showing. Here are the affected pages: https://www.ambiance-marina.com/index.php https://www.ambiance-marina.com/index.php/3-chanteurs-dj https://www.ambiance-marina.com/index.php/4-chanteuses-danseuses https://www.ambiance-marina.com/index.php/5-spectacle-de-magie-close-up https://www.ambiance-marina.com/index.php/6-spectacle-enfants-arbre-de-noel Videos can be at the top, middle or bottom of the page. Thank you in advance for your assistance. Rivo
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

It's really weird.
I just redid a test and again, all the videos are displayed.
How can you explain this?

Rivo

It's really weird. I just redid a test and again, all the videos are displayed. How can you explain this? Rivo
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

Me again.
I think the problem is with one of my PCs. Indeed on a PC under Unbutu, the videos are not displayed while on the other PCs (2 under WINDOWS 10, 2 under UBUNTU) everything works normally.

Me again. I think the problem is with one of my PCs. Indeed on a PC under Unbutu, the videos are not displayed while on the other PCs (2 under WINDOWS 10, 2 under UBUNTU) everything works normally.
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

I do not understand anything anymore. Now it doesn't work on any PC

I do not understand anything anymore. Now it doesn't work on any PC
Support Team
Support Team posted this 03 July 2023

Hello Rivo,

We can see your videos ok on all the pages.
What is the browser version you are using with your PC under Unbutu where the videos are not displayed?

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rivo, We can see your videos ok on all the pages. What is the browser version you are using with your PC under Unbutu where the videos are not displayed? ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

I'm using Firefox Browser 114.02 (64 bit). but it doesn't work in chromium either

I'm using Firefox Browser 114.02 (64 bit). but it doesn't work in chromium either
sps2i.moulins
32 Posts
sps2i.moulins posted this 03 July 2023

I finally found the bug.
I just uninstalled advances cookies manager and everything works.

I finally found the bug. I just uninstalled advances cookies manager and everything works.
Support Team
Support Team posted this 03 July 2023

Hello Rivo,

Great.
Thank you for your response.
Let us know in case you require any additional assistance.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rivo, Great. Thank you for your response. Let us know in case you require any additional assistance. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
balitennis
4 Posts
balitennis posted this 03 July 2023

Same problems for me. After updating nicepage, some videos do not display anymore!

Same problems for me. After updating nicepage, some videos do not display anymore!
balitennis
4 Posts
balitennis posted this 03 July 2023

I finally found the bug.
I just uninstalled advances cookies manager and everything works.

What browser are you using and how and where did you uninstall advanced cookie manager?

> I finally found the bug. > I just uninstalled advances cookies manager and everything works. What browser are you using and how and where did you uninstall advanced cookie manager?
Support Team
Support Team posted this 05 July 2023

Hello Roland,

Please create a new ticket regarding your question and we will check.
Advanced Cookie Manager is a Windows secure cleaning application and apparently was uninstalled from the PC.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Roland, Please create a new ticket regarding your question and we will check. Advanced Cookie Manager is a Windows secure cleaning application and apparently was uninstalled from the PC. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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