Lost everything

2769 Posts

MerlinAZ posted this 18 June 2023

I would first move a copy of your Documents\Nicepage folder to a safe place.
It looks like you updated the app, made changes, and you’re now trying to open that site in an older version.
It won’t let you.
Support will need to look.

I would first move a copy of your Documents\Nicepage folder to a safe place. It looks like you updated the app, made changes, and you’re now trying to open that site in an older version. It won’t let you. Support will need to look.

Last edited 18 June 2023 by MerlinAZ

Support Team posted this 19 June 2023

Hello Samantha,

Thanks for contacting us!

Please provide more information about the problem.
You can also try to find your sites Restore the site from Backup

https://nicepage.com/doc/295669/restore-sites

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Samantha, Thanks for contacting us! Please provide more information about the problem. You can also try to find your sites **Restore the site from Backup** https://nicepage.com/doc/295669/restore-sites ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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