Menu editor won't load

manuel.lamiroy2
7 Posts
manuel.lamiroy2 posted this 18 July 2019
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In one project, the moment I click on a menu item, I get 'An error occurred. Reload Nicepage' message. Nicepage reloads but the error remains; clicking on a menu item each time creates the same error. The error occurs when the menu editor is supposed to load. I can't get the menu editor to load in this project.

In one project, the moment I click on a menu item, I get 'An error occurred. Reload Nicepage' message. Nicepage reloads but the error remains; clicking on a menu item each time creates the same error. The error occurs when the menu editor is supposed to load. I can't get the menu editor to load in this project.

Last edited 18 July 2019 by manuel.lamiroy2

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Support Team
Support Team posted this 18 July 2019

Hi Manuel,

As I understand, the problem appears with one project only. Please attach it to the ticket.
Also the menu control may be corrupted. You can try to delete it and then add the Menu control again to see of that helps.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Manuel, As I understand, the problem appears with one project only. Please attach it to the ticket. Also the menu control may be corrupted. You can try to delete it and then add the Menu control again to see of that helps. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
manuel.lamiroy2
7 Posts
manuel.lamiroy2 posted this 18 July 2019

Hi Hella,

Thanks for the swift response.

Yes, that is correct. It happens in only one project.

How do I delete the menu control? The moment I click with the mouse on the menu block, I already get an error message.
(I have a more or less empty page 'introduction to exopolitics' which I wanted to make a subitem of courses in the menu).

Cheers,
Manuel

PS: did the attachment come through? I don't see it.

Hi Hella, Thanks for the swift response. Yes, that is correct. It happens in only one project. How do I delete the menu control? The moment I click with the mouse on the menu block, I already get an error message. (I have a more or less empty page 'introduction to exopolitics' which I wanted to make a subitem of courses in the menu). Cheers, Manuel PS: did the attachment come through? I don't see it.

Last edited 18 July 2019 by manuel.lamiroy2

Support Team
Support Team posted this 18 July 2019

Hi Manuel,

No, there is no attachment. Please try to load the file again and wait till it is completely loaded (you should the loading progress bar in the bottom of your browser window). When the upload is completed, press the submit button to reply.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Manuel, No, there is no attachment. Please try to load the file again and wait till it is completely loaded (you should the loading progress bar in the bottom of your browser window). When the upload is completed, press the submit button to reply. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
manuel.lamiroy2
7 Posts
manuel.lamiroy2 posted this 18 July 2019

OK, new attempt.
This time, it does show.

OK, new attempt. This time, it does show.
Courses-sample-v1.1.zip
Support Team
Is Solution
Support Team posted this 18 July 2019

Hi Manuel,

Indeed looks like the menu control was somehow corrupted. I have managed to remove the Menu control and then added it once again, reexported the project and it allows to access menu options now. Please find the project attached.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Manuel, Indeed looks like the menu control was somehow corrupted. I have managed to remove the Menu control and then added it once again, reexported the project and it allows to access menu options now. Please find the project attached. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
test-32.zip
manuel.lamiroy2
7 Posts
manuel.lamiroy2 posted this 18 July 2019

Thanks. That worked.

Thanks. That worked.
Support Team
Support Team posted this 19 July 2019

Hi Manuel,

You are welcome. Feel free to contact us on any other occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Manuel, You are welcome. Feel free to contact us on any other occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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