Images are not shown under leads

Sam B
61 Posts
Sam B posted this 07 February 2023
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Team, I created a contact form with the option to upload images. However, when I submit the form and check under the leads section all details are there but the image isn't. This only works when I use the EMAIL form submission option but it's not acceptable as the from email says from nicepage and we don't have an option to white label that.

Team, I created a contact form with the option to upload images. However, when I submit the form and check under the leads section all details are there but the image isn't. This only works when I use the EMAIL form submission option but it's not acceptable as the from email says from nicepage and we don't have an option to white label that.
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Support Team
Support Team posted this 08 February 2023

Hi Sam,

Please let me know what exact form submit option you are using?

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Sam, Please let me know what exact form submit option you are using? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Sam B
61 Posts
Sam B posted this 08 February 2023

Hi Hella,

Please refer to the attached screenshot.

THanks,
Sam

Hi Hella, Please refer to the attached screenshot. THanks, Sam
Support Team
Support Team posted this 13 February 2023

Hello,

Thank you for the screenshots. We asked our developers to investigate this issue.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thank you for the screenshots. We asked our developers to investigate this issue. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Sam B
61 Posts
Sam B posted this 15 February 2023

Hi Olivia,

I've another question. So when we select to email the forms submissions the email comes from Nicepage - noreply@nicepage.io I believe is there a way to customize the from email using the email option at least for people on a higher package/whitelabel?

Hi Olivia, I've another question. So when we select to email the forms submissions the email comes from Nicepage - noreply@nicepage.io I believe is there a way to customize the from email using the email option at least for people on a higher package/whitelabel?
Support Team
Support Team posted this 17 February 2023

Hi Sam,

Unfortunately, it is not possible to customize the FROM email for the "Email" submit option for all packages.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Sam, Unfortunately, it is not possible to customize the FROM email for the "Email" submit option for all packages. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Sam B
61 Posts
Sam B posted this 17 February 2023

When you say not for all packages then is it available for select packages?

When you say not for all packages then is it available for select packages?
Support Team
Support Team posted this 20 February 2023

Hi Sam,

No, it means that it is not possible at all.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Sam, No, it means that it is not possible at all. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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