can not add my own images to NEW website

T3Gunner
53 Posts
T3Gunner posted this 23 April 2019
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I am trying to create a NEW website using the "page builder" option but when I try to add my own images the program crashes.........and re-starts. Yes, I logged out and cleared cache, still have the same issue. see attached image

I am trying to create a NEW website using the "page builder" option but when I try to add my own images the program crashes.........and re-starts. Yes, I logged out and cleared cache, still have the same issue. see attached image

Last edited 23 April 2019 by T3Gunner

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T3Gunner
53 Posts
T3Gunner posted this 23 April 2019

HELLO..........@support

I Really Need To Get This Website Launched....................LIKE YESTERDAY

HELLO..........@support I Really Need To Get This Website Launched....................LIKE YESTERDAY
Support Team
Support Team posted this 24 April 2019

Hi Bill,

We've asked our developers to investigate the issue.
Please do not duplicate support topics with the same problem because this does not speed up the process but brings more confusion.
In the meantime, I suggest that you create a folder with the images that you want to use and then create a new website using "Create a page from folder" option. The result will be the same as with Page Builder.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Bill, We've asked our developers to investigate the issue. Please do not duplicate support topics with the same problem because this does not speed up the process but brings more confusion. In the meantime, I suggest that you create a folder with the images that you want to use and then create a new website using "Create a page from folder" option. The result will be the same as with Page Builder. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
T3Gunner
53 Posts
T3Gunner posted this 24 April 2019

Hello Olivia,

I did try to create a website using the "Create a page from folder" option and the result was the same, NP crashed and restarted.

Sorry for the multiple posts on same topic, I had 2 different accounts : )

Hello Olivia, I did try to create a website using the "Create a page from folder" option and the result was the same, NP crashed and restarted. Sorry for the multiple posts on same topic, I had 2 different accounts : )
Support Team
Support Team posted this 24 April 2019

Hi Bill,

Nicepage crashes when you select the "Upload" option. But when you select a folder with images you do need it in general. Nicepage automatically uploads the images from the selected folder. Simply move the images that you want to upload to some folder and then use this folder to create a new page. Without the "Upload" option. It should work ok.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Bill, Nicepage crashes when you select the "Upload" option. But when you select a folder with images you do need it in general. Nicepage automatically uploads the images from the selected folder. Simply move the images that you want to upload to some folder and then use this folder to create a new page. Without the "Upload" option. It should work ok. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
T3Gunner
53 Posts
Is Solution
T3Gunner posted this 24 April 2019

WONDERFUL!

That's what I've been doing wrong........hitting the 'upload' button and crashing the program!

Olivia to the rescue!

Thank you, all is good now!

**WONDERFUL!** That's what I've been doing wrong........hitting the 'upload' button and crashing the program! **Olivia to the rescue!** Thank you, all is good now!
Support Team
Support Team posted this 24 April 2019

Hi Bill,

I'm glad that you managed to create the page.
Our developers will investigate the issue with the UPLOAD button and fix in one of the future Nicepage versions.

Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Bill, I'm glad that you managed to create the page. Our developers will investigate the issue with the UPLOAD button and fix in one of the future Nicepage versions. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
T3Gunner
53 Posts
T3Gunner posted this 24 April 2019

Thanks Olivia!

Thanks Olivia!
ed19
4 Posts
ed19 posted this 24 April 2019

For me, NP crashes without trying to do any uploads or changes. Simply start NP, load an existing page, and wait for it to crash. PC version 1.6.5. Same error: "An error occurred. Reload Nicepage."

For me, NP crashes without trying to do any uploads or changes. Simply start NP, load an existing page, and wait for it to crash. PC version 1.6.5. Same error: "An error occurred. Reload Nicepage."

Last edited 24 April 2019 by ed19

Support Team
Support Team posted this 24 April 2019

Hi Ed,

This is a general message which may be caused by different reasons. Therefore I suggest that you create a new Private topic and attach the problem website exported as Project so we can check it on our side.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Ed, This is a general message which may be caused by different reasons. Therefore I suggest that you create a new Private topic and attach the problem website exported as Project so we can check it on our side. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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