License issue

Hi Atif,

Could you please explain in more details how exactly slow it is? Also what exact operations are slow and how long does it take?
Please try to close all other applications and other utilities that may be blocking internet access.

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Sincerely,
Hella
Nicepage Support Team

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Dear Team,

I hope this reply finds you well. I wanted to reach out to express my gratitude for the helpful link you provided me. I was able to speak with an agent through the link and my payment has been processed and my license is now activated.

However, I have noticed that the application is working very slowly, even though I am using a fast MacBook machine. Before the update to the newer version, the application worked very fast, but now it runs slowly. Can you tell me the reason for this and how I can resolve this issue?

Thank you in advance for your help.

Last edited 24 January 2023 by WaamTech

Hello Atif,

Thanks for your interest in Nicepage

As we can see from the information about your current orders, your renewal was canceled. Since we don't manage the payment processing, unfortunately, we do not know the reason for the cancellation. Therefore contact our payment gateway PayPro Global for further assistance - https://payproglobal.com/customer-support#submit-a-ticket
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Sincerely,
Ahmad.
Nicepage Support Team

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