hello. I was created site and puplished it on https://fitmonsta.nicepage.io/
Then my hdd was crushed and i lost my project. The question is is there any way to get ftp access (to extract project) to https://fitmonsta.nicepage.io/?
Thank you
Hi, Vladislav,
Sorry for the delay.
Do you mean that you lost the Project file for your site? If you made the Project in Nicepage Online, just log in to the app and you will see your Project. All Projects in Nicepage Online are saved on our server.
If you used Nicepage Desktop and your HDD broke, unfortunately, we cannot recover the Project file. Maybe you saved the file in a cloud or somewhere else. In this case, simply download the Project file and import it to the Nicepage app. Otherwise, you will have to make your Project from scratch. We always recommend our users back up their Projects in a cloud or a flash drive.
Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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i exported the project to https://fitmonsta.nicepage.io/ before. How can I get access to files?
i exported the project to https://fitmonsta.nicepage.io/ before. How can I get access to files?Hi, Vladislav,
Unfortunately, it is not possible to extract Projects from published sites. If you used Nicepage Desktop for creating this site, you will have to rebuild it from scratch. We hope that you will recover your site successfully.
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
I was created site and puplished it with project on https://fitmonsta.nicepage.io/ (it is yours host)
Then my hdd was crushed and i lost my project. The question is is there any way to get ftp access (to extract project) to https://fitmonsta.nicepage.io/?
Hi, Vladislav,
Unfortunately, it is not possible to get FTP access to your site for extracting your Project.
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
