Nicepage not allowing me to Social Media Links "You can link only to published pages."

tkuhn9
2 Posts
tkuhn9 posted this 05 October 2022
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While attempting to add the links to my specific social media (Facebook and LinkedIn), Nicepage isn't letting me actually type in the web address or otherwise add the link.

When I try to click on the "site.com/name" next to the icon in the menu on the right side of the screen in order to just type in the address, I get a modal that pops up saying that I can connect the social media icon to one of my own published webpages, but it gives no indication of how to link to an external webpage (see attached pictures). Clicking on the 3 dots next to "site.com/name" just asks if I want to move it up or down, or "edit link", which takes me back to the modal that says I can't have any external links.

I'm editing online on a free account. Is social media links only allowed on paid subscriptions or something? Is there some other place I'm supposed to be going other than the menu to edit the links?

While attempting to add the links to my specific social media (Facebook and LinkedIn), Nicepage isn't letting me actually type in the web address or otherwise add the link. When I try to click on the "site.com/name" next to the icon in the menu on the right side of the screen in order to just type in the address, I get a modal that pops up saying that I can connect the social media icon to one of my own published webpages, but it gives no indication of how to link to an external webpage (see attached pictures). Clicking on the 3 dots next to "site.com/name" just asks if I want to move it up or down, or "edit link", which takes me back to the modal that says I can't have any external links. I'm editing online on a free account. Is social media links only allowed on paid subscriptions or something? Is there some other place I'm supposed to be going other than the menu to edit the links?
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Support Team
Support Team posted this 06 October 2022

Hello,
Thanks for your interest in Nicepage!

Adding links to external websites is not a Premium License Feature and is available for Free Starter Pack.
Please click on the social icon link to edit >> be assured that you selected New Page Or Link >> after that type the correct link in the Adress field and click the Done button.

enter image description here

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thanks for your interest in Nicepage! Adding links to external websites is not a Premium License Feature and is available for Free Starter Pack. Please click on the social icon link to edit >> be assured that you selected New Page Or Link >> after that type the correct link in the Adress field and click the Done button. ![enter image description here][1] ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.postimg.cc/kMff053X/image.png
tkuhn9
2 Posts
tkuhn9 posted this 06 October 2022

That part of the modal doesn't show up except maybe for the first 10 seconds after you reload the page. Since that feature is supposed to be working, I guess you've got a bug on your hands. Please fix it. Thanks!

That part of the modal doesn't show up except maybe for the first 10 seconds after you reload the page. Since that feature is supposed to be working, I guess you've got a bug on your hands. Please fix it. Thanks!
Support Team
Support Team posted this 07 October 2022

Hi,

What modal you are talking about? Could you please attach a video showing the issue that you have mentioned?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, What modal you are talking about? Could you please attach a video showing the issue that you have mentioned? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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