Unable to Export HTML - Version 4 Ultimate Version

nick4082
3 Posts
nick4082 posted this 24 November 2021
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Hi,

First time exporting to HTML in Version 4.0.3 of the Mac app

I am unable to export the site to HTML. I get an error at 51% of the export process. The folder is created, however, only the images and scripts folders are created with no files inside.

Can you advise? Screenshot enclosed via link.

Thanks
Nick

enter image description here
Hi, First time exporting to HTML in Version 4.0.3 of the Mac app I am unable to export the site to HTML. I get an error at 51% of the export process. The folder is created, however, only the images and scripts folders are created with no files inside. Can you advise? Screenshot enclosed via link. Thanks Nick ![enter image description here][1] [1]: https://www.cariaddigital.com/nicepage-export-error.png
v4.0.3
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nick4082
3 Posts
nick4082 posted this 24 November 2021

For info, I didn't have this issue with this in version 3.

For info, I didn't have this issue with this in version 3.
Support Team
Support Team posted this 24 November 2021

Hi Nicholas,

Does the issue happen with any project or with a specific one? Please export it as a Project and attach to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Nicholas, Does the issue happen with any project or with a specific one? Please export it as a Project and attach to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nick4082
3 Posts
nick4082 posted this 24 November 2021

This could be helpful for you: I changed the folder to a local one, rather than my Google Drive folder. It exported OK.

I think this is a permission issue. Nicepage can see my Google Drive folder, however it doesn't seem to be able to export fully to it. Should I give Nicepage full disk access?

This could be helpful for you: I changed the folder to a local one, rather than my Google Drive folder. It exported OK. I think this is a permission issue. Nicepage can see my Google Drive folder, however it doesn't seem to be able to export fully to it. Should I give Nicepage full disk access?
Support Team
Support Team posted this 25 November 2021

Hi,

In general, this could be a permissions issue. But Nicepage does not have any built-in limitations for google drive folders. I recommend that you check folder permissions.
Is the new export folder on the same disk as the google drive folder? If so, then disk permissions should not be a problem. But you should try this option too.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, In general, this could be a permissions issue. But Nicepage does not have any built-in limitations for google drive folders. I recommend that you check folder permissions. Is the new export folder on the same disk as the google drive folder? If so, then disk permissions should not be a problem. But you should try this option too. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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