page disappeared

el-aristo
3 Posts
el-aristo posted this 17 September 2021
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my home page has disappeared from my nicepage desktop app and i havnt deleted it. Please help

my home page has disappeared from my nicepage desktop app and i havnt deleted it. Please help
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Support Team
Support Team posted this 17 September 2021

Hi, Elena,

Thanks for being our customer!

Do you remember your actions before this issue has occurred? If yes, please tell us about them in detail. Also, have you changed something in Preferences? Have you searched in the recycle bin? Any additional information will be helpful for us.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Elena, Thanks for being our customer! Do you remember your actions before this issue has occurred? If yes, please tell us about them in detail. Also, have you changed something in *Preferences*? Have you searched in the recycle bin? Any additional information will be helpful for us. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2769 Posts
MerlinAZ posted this 17 September 2021

That usually happens when folders are moved.
Your working folder should be:
Documents\Nicepage\Site_#######

And your Preferences should point to the Nicepage folder.
If the folder is missing and you didn’t move it, check the Recycle folder.

That usually happens when folders are moved. Your working folder should be: Documents\Nicepage\Site_####### And your Preferences should point to the Nicepage folder. If the folder is missing and you didn’t move it, check the Recycle folder.
el-aristo
3 Posts
el-aristo posted this 20 September 2021

Hi guys,

Its come back (yay) - Im not sure what happened, but its now appeared but under a different name. Thank you for your replies guys. Much appreciated and issue resolved

Hi guys, Its come back (yay) - Im not sure what happened, but its now appeared but under a different name. Thank you for your replies guys. Much appreciated and issue resolved
Support Team
Support Team posted this 20 September 2021

Hi, Elena,

We are glad that your issue has been solved! Please let us know if you need our further assistance.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Elena, We are glad that your issue has been solved! Please let us know if you need our further assistance. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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