Hi, Elena,
Thanks for being our customer!
Do you remember your actions before this issue has occurred? If yes, please tell us about them in detail. Also, have you changed something in Preferences? Have you searched in the recycle bin? Any additional information will be helpful for us.
...................................................
Sincerely,
Paul C.
Nicepage Support Team
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That usually happens when folders are moved.
Your working folder should be:
Documents\Nicepage\Site_#######
And your Preferences should point to the Nicepage folder.
If the folder is missing and you didn’t move it, check the Recycle folder.
Hi guys,
Its come back (yay) - Im not sure what happened, but its now appeared but under a different name. Thank you for your replies guys. Much appreciated and issue resolved
Hi guys, Its come back (yay) - Im not sure what happened, but its now appeared but under a different name. Thank you for your replies guys. Much appreciated and issue resolvedHi, Elena,
We are glad that your issue has been solved! Please let us know if you need our further assistance.
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp