Cannot activate Nicepage or Sign in via Nicepage

nigel.nicepage
1 Posts
nigel.nicepage posted this 17 December 2018

When I try running Nicepage it starts in trial mode. When I tried to activate it I got the error message:
"Cannot connect to nicepage.com. Please check your connection to the network and try again after a few minutes."

Whilst this is failing I am connected through Opera browser and signed in to nicepage.com.

I was originally running 1.0.85 but downloaded and installed 1.0.177. I have Norton Internet Security installed. I tried disabling this in case the program was trying to use a blocked.

I also could not sign in via the Nicepage app - this gave the same error message.

Please advise.

Kind regards,

Nigel

When I try running Nicepage it starts in trial mode. When I tried to activate it I got the error message: "Cannot connect to nicepage.com. Please check your connection to the network and try again after a few minutes." Whilst this is failing I am connected through Opera browser and signed in to nicepage.com. I was originally running 1.0.85 but downloaded and installed 1.0.177. I have Norton Internet Security installed. I tried disabling this in case the program was trying to use a blocked. I also could not sign in via the Nicepage app - this gave the same error message. Please advise. Kind regards, Nigel
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8 Comments
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Support Team
Support Team posted this 17 December 2018

Hi Nigel,

It looks like there is a technical problem on our authorization server. I've notified our developers, and they will fix this issue ASAP.
We apologize for the inconvenience.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Nigel, It looks like there is a technical problem on our authorization server. I've notified our developers, and they will fix this issue ASAP. We apologize for the inconvenience. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 17 December 2018

Nigel,

We apologize for the inconvenience.
Our developers have fixed this issue. Please try again.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Nigel, We apologize for the inconvenience. Our developers have fixed this issue. Please try again. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mical5513
1 Posts
mical5513 posted this 30 July 2019

I have been trying to activate my account and I receive a notice that i do not have a license. How does my license woork. Is it by computer or by online service?
Thanks

I have been trying to activate my account and I receive a notice that i do not have a license. How does my license woork. Is it by computer or by online service? Thanks
Support Team
Support Team posted this 30 July 2019

Hi,

Please let me know where exactly do you see that error message. If that happens in the online editor on nicepage.com then all is correct. Nicepage.com editor is the separate hosting solution and should be purchased per site. Your license should work in the desktop application and WP and Joomla plug-ins. If that does not work, please create a separate ticket with the screenshot of the error message.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please let me know where exactly do you see that error message. If that happens in the online editor on nicepage.com then all is correct. Nicepage.com editor is the separate hosting solution and should be purchased per site. Your license should work in the desktop application and WP and Joomla plug-ins. If that does not work, please create a separate ticket with the screenshot of the error message. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tichy2
1 Posts
tichy2 posted this 14 February 2020

hello I cannot log in through the desktop application while I normally log on to the web but the application reports login failed, please try again

hello I cannot log in through the desktop application while I normally log on to the web but the application reports login failed, please try again
Support Team
Support Team posted this 17 February 2020

Nigel,

Please send a screenshot with this error message.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Nigel, Please send a screenshot with this error message. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
vikrammehta83
1 Posts
vikrammehta83 posted this 18 April 2020
2020-04-18-15-07-31-Nicepage-Desktop.png

When I create a new block and click on the first option (3000+ designs), I get an error saying Cannot connect to nicepage. Please check your connection to the network and try again

2020-04-18-15-07-07-Nicepage-Desktop.png

!2020-04-18-15-07-31-Nicepage-Desktop.png! When I create a new block and click on the first option (3000+ designs), I get an error saying Cannot connect to nicepage. Please check your connection to the network and try again!2020-04-18-15-07-07-Nicepage-Desktop.png!
Support Team
Support Team posted this 20 April 2020

Hi,

Please let me know if the issue is still actual, we have fixed the problem yesterday.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please let me know if the issue is still actual, we have fixed the problem yesterday. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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