My projects disappeared - after updating to 3.0

FOXIK
35 Posts
FOXIK posted this 24 November 2020
Report a bug

Hi, how to restore created projects/sites, after the update they disappeared from the left sidebar.
The projects were saved only in the desktop program.

screen
Hi, how to restore created projects/sites, after the update they disappeared from the left sidebar. The projects were saved only in the desktop program. ![screen][1] [1]: http://foxik.pl/images/Zrzut%20ekranu%202020-11-24%20o%2011.18.16.png
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Support Team
Support Team posted this 24 November 2020

Hi,

Please check that the path under the Profile >> Preferences >> Projects Folder leads to the exact location where your projects are stored.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, Please check that the path under the Profile >> Preferences >> Projects Folder leads to the exact location where your projects are stored. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
FOXIK
35 Posts
FOXIK posted this 24 November 2020

did not work

did not work
Support Team
Support Team posted this 25 November 2020

Hi,

Could you please provide the screenshot with the projects folder path in preferences and the screenshot that demonstrates this folder in the Windows Explorer or file manager?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, Could you please provide the screenshot with the projects folder path in preferences and the screenshot that demonstrates this folder in the Windows Explorer or file manager? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
FOXIK
35 Posts
FOXIK posted this 25 November 2020

Before the update, it worked flawlessly, I don't remember the problem with all the reviews

screen

Before the update, it worked flawlessly, I don't remember the problem with all the reviews ![screen][1] [1]: http://foxik.pl/images/Zrzut%20ekranu%202020-11-25%20o%2013.47.55.png
Support Team
Support Team posted this 25 November 2020

FOXIK,

Please upload the screenshot.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

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FOXIK, Please upload the screenshot. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 25 November 2020

Hi,

Please provide the screenshot with the Projects folder settings under the Nicepage Profile >> Preferences.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please provide the screenshot with the Projects folder settings under the Nicepage Profile >> Preferences. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
FOXIK
35 Posts
FOXIK posted this 25 November 2020

Hi, whether that was it?

screen1
screen2
Hi, whether that was it? ![screen1][1] ![screen2][2] [1]: http://foxik.pl/images/Zrzut%20ekranu%202020-11-25%20o%2021.56.26.png [2]: http://foxik.pl/images/Zrzut%20ekranu%202020-11-25%20o%2021.56.38.png
FOXIK
35 Posts
FOXIK posted this 27 November 2020

how to fix it

how to fix it
Support Team
Support Team posted this 27 November 2020

FOXIK,

Please attach screenshots, you are not attaching them.
...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

FOXIK, Please attach screenshots, you are not attaching them. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
FOXIK
35 Posts
FOXIK posted this 27 November 2020

weird,
for me they are visible

https://freeimage.host/i/FXRTBt
https://freeimage.host/i/FXRxhN
https://freeimage.host/i/FXRoIp
https://freeimage.host/i/FXRzQI

weird, for me they are visible https://freeimage.host/i/FXRTBt https://freeimage.host/i/FXRxhN https://freeimage.host/i/FXRoIp https://freeimage.host/i/FXRzQI
FOXIK
35 Posts
FOXIK posted this 29 November 2020

Hi, can you see?

Hi, can you see?
FOXIK
35 Posts
FOXIK posted this 30 November 2020

How to fix it?
I lost all my projects.

How to fix it? I lost all my projects.
Support Team
Support Team posted this 30 November 2020

FOXIK,

Try to look for your projects in the Documents. We do not recommend changing the Projects folder, as this causes such consequences, and the app is unable to locate the Project file.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

FOXIK, Try to look for your projects in the Documents. We do not recommend changing the Projects folder, as this causes such consequences, and the app is unable to locate the Project file. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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