QWD Services
posted this
09 March 2021
I have been reading all the notes on this before I am contacting you. I have implemented many of them and I am not getting what I need. I am finding that I need your assistance, please. I am a white label customer as you know.
I saw that one customer used TAGZ to get around this problem. I installed it and it seems to work just fine. I initially input all the Open Graph code in the HTML in settings rather than using the software TAGZ but it didn't work. Using the software seemed easy and I was able to see the post. That being said, what I set up to show is not what is pulling to Facebook and I don't understand what is going on. You can clearly see the OG in the header - see screenshot. But when I go to debug in Facebook - it sees something entirely different. It's doing this for every page.
Can you assist me please? I don't know what is wrong, but this is very important and my client is uptight about this and I don't blame him. This is a pretty simple thing and I should not have to spend so many hours on this because of your software.
Thank you for your prompt attention,
Jen
I have been reading all the notes on this before I am contacting you. I have implemented many of them and I am not getting what I need. I am finding that I need your assistance, please. I am a white label customer as you know.
I saw that one customer used TAGZ to get around this problem. I installed it and it seems to work just fine. I initially input all the Open Graph code in the HTML in settings rather than using the software TAGZ but it didn't work. Using the software seemed easy and I was able to see the post. That being said, what I set up to show is not what is pulling to Facebook and I don't understand what is going on. You can clearly see the OG in the header - see screenshot. But when I go to debug in Facebook - it sees something entirely different. It's doing this for every page.
Can you assist me please? I don't know what is wrong, but this is very important and my client is uptight about this and I don't blame him. This is a pretty simple thing and I should not have to spend so many hours on this because of your software.
Thank you for your prompt attention,
Jen
Last edited 22 March 2021 by Support Team
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